We are located in St. Petersburg, Russia.
To buy a product on the site, you need to add it to the cart, and pay for the method convenient for you, confirmation of payment and a receipt will be sent to your email
The name of the company Individual entrepreneur Akulshin Nikita Andreevich
OGRN / TIN 320470400038891/ 470204573301
Phone number +79811089970
Факс:
Working mode: Пн.-Пт. 9:00 – 20:00
Mailing address: 188662, Russia, Murino, Aviatorov-Baltiki 15, 689
Physical adress: 188662, Russia, Murino, Aviatorov-Baltiki 15, 689
Legal address: 188662, Russia, Murino, Aviatorov-Baltiki 15, 689
e-mail: sales@fraktality.com, admin@fraktality.com
Return policy
If after receiving the parcel within 14 days you are not satisfied with the order, you can return it to us, delivery will be at your expense. But we will refund your order.
If there is a defect on the product, then we will replace it or refund the money.
 Description of payment methods
Payment cards accepted: VISA Inc, MasterCard WorldWide, MIR.
To pay for goods with a bank card, when placing an order in the online store, select the payment method: bank card.
When paying for an order with a bank card, the payment is processed on the bank's authorization page, where you need to enter your bank card details:
card type Card number, card expiration date (indicated on the front of the card)
Name of the cardholder (in Latin letters, exactly as indicated on the card)
CVC2/CVV2 code




Tips and advice on important security measures when making payments using a bank card:
take care of your plastic cards the same way you take care of cash. Do not take them to the car, restaurant, shop, etc.
never give out your full credit card number over the phone to any person or company
always have an emergency phone number on hand for contacting the bank that issued your card, and in case of loss, always contact the bank
Enter your card details only when making a purchase. Never specify them by some other completeness.
 

Return of goods
The procedure for returning goods is regulated by Article 26.1 of the federal law "On the Protection of Consumer Rights".
The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days;
Return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved;
The consumer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the person acquiring it;
If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract,
 with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date the consumer presents the relevant demand;



Cancellation of the service
The right of the consumer to terminate the contract for the provision of services is regulated by Article 32 of the Federal Law "On Protection of Consumer Rights"
The consumer has the right to terminate the contract for the provision of services at any time by paying the contractor a part of the price in proportion to the part of the service provided before receiving a notice of termination of the specified contract and reimburse the contractor for the expenses incurred by him up to this point in order to fulfill the contract, if they are not included in the specified part of the price of the service ;
The consumer, upon detection of deficiencies in the service provided, has the right, at his choice, to demand:
gratuitous elimination of defects;
corresponding price reduction;
reimbursement of expenses incurred by him to eliminate deficiencies on his own or by third parties;
The consumer has the right to make claims related to the shortcomings of the service provided, if they are discovered during the warranty period, and in its absence, within a reasonable time, within two years from the date of acceptance of the service provided;
The Contractor is responsible for the shortcomings of the service, for which the warranty period is not established, if the consumer proves that they arose before he accepted it or for reasons that arose before that moment;
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